AdPro Change Systems Inc.

Prosci primary affiliate | Become a certified change management professional | 1.888.822.3776

Frequently Asked Questions

This is the intro to the FAQ section.

OpenWhat is the Public Program Cancellation Policy

Tuition

Students must cancel lodging and meal accommodations with the venue directly and pay all associated fees.

Tuition is fully refundable up to 30 calendar days before the program start date (less any credit card processing/merchant fees if applicable) or transferable to another session date. Within 30 to 15 calendar days of the program start date, tuition is nonrefundable and 75% can be transferred to a subsequent session (25% change fee). Within 14 calendar days of the program start date, tuition is nonrefundable and 50% can be transferred to a subsequent session (50% change fee). All cancellation/transfer requests must be received in writing (send email to register@adpro.ca)

Accommodations

Your credit card will be charged for the full package cost at the time reservations are made. You are responsible for the full package cost in the event of cancellation prior to this meeting or your failure to attend the meeting. You must agree to these terms to complete your reservation.

OpenIs there an exam at the end of the Public 3 day Program?

Yes, there is an exam that you are required to pass for you to receive your certification.

OpenWhat is the On-Site Program Cancellation Policy?

In order for AdPro to prepare adequately for a course and book the correct instructor and travel arrangements, we ask that course dates be finalized 45 calendar days prior to the program start date.  Any changes made between 45 days and 30 calendar days will be subject to a $1,000 administration fee and payment for prearranged travel and lodging (with exception to those travel arrangements that are refundable or when lodging can be cancelled penalty).  Changes made between 30 days and 15 days prior to the program will be charged for nonrefundable travel plus 50% of course costs.  Changes within 14 days to the start of the course are billed the entire course, travel, lodging and shipping amount (only product costs less applicable shipping charges, are refundable).

Greatest Strengths: depth of knowledge - practical insights - communication skill - good sense of humour
Tony, Onsite certification program
March 2012